Behavioral Segmentation

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Personality-based market segmentation

These technologies allow for the analysis of large-scale behavioral and linguistic data to infer personality traits, values, and preferences with increasing accuracy. By applying analytics to break down the marketplace of consumers into smaller groups, marketers and advertisers can profile and target key audiences more effectively. Past actions, preferences, and patterns on digital channels can be analyzed and understood using various tools. For instance, if you're designing a bike helmet, consider whether your target audience is more motivated to buy something flashy and stylish, focused on safety, or both. By the 1970s, marketers increasingly refined their efforts to appeal to consumers' emotions, and the term psychographics, an amalgamation of the words "psychology" and "demographics," was born.

Personality-based market segmentation

They expect personalized experiences that meet them exactly where they are. By harnessing advanced analytics and AI, companies can streamline operations and be more cost-effective, allowing teams to focus on high-value work. AI is revolutionizing how businesses analyze large datasets, and it will only get easier. With the advent of new AI solutions, businesses have more options than ever for observing and understanding customer behavior. You can use many data collection methods for customer segmentation, from surveys and in-person focus groups to website analytics and sales data.

One-on-one interviews and focus groups allow customers to describe their experiences in their own words. Surveys reveal broad patterns at scale, but interviews help you understand the motivations, barriers, and emotions behind them. Psychographic segmentation examples include brands and products that align their messaging with the values, motivations, and identities that shape consumer choices. These insights become the foundation for segmentation, creative strategy, and clear next steps your team can act on.

Psychographic vs demographic vs behavioral segmentation

These users love to talk about their experiences and are very expressive. A. Surveys, structured questionnaires, interviews, focus groups, and social listening tools are effective ways to gather psychographic insights at scale. Data clustering tools and analytics dashboards make this process scalable. Understanding psychographics in marketing allows brands to align messaging with emotional drivers rather than generic benefits.

Netflix: Personality-Based Psychographic Segmentation

Customer interviews, social listening, and analytics tools reveal personality and values indicators. How brands influence consumer behavior consistently comes down to value alignment, not just product differentiation. A craft beer company that redesigns labels with hand-drawn local imagery isn’t changing the beer, it’s activating authenticity and community values in a segment that distrusts corporate polish. Two households at identical income levels might differ completely in whether they spend on experiences vs. objects, on premium quality vs. Every time they talk about a product, they narrate personal experiences and love to see others happy and connect with others.

Demographic segmentation vs. psychographic segmentation

Personality-based market segmentation

As a result, businesses can target these market segments differently with campaigns that are relevant to their needs. Not only does segmentation ensure your target audience receives the most relevant content, but it also increases the likelihood of success. In order to create an effective marketing strategy, it’s important to segment your audience. Segmentation variables refer to the factors marketers use to categorize their audience into different groups. Then we put all data in single framework & apply various statistical tools to find out the dynamic on the market. Companies are recognizing the limitations of traditional hiring methods and are increasingly relying on objective assessments to identify candidates with the right personality traits, cultural fit, and potential for success.

Personality-based market segmentation

PRIZM clusters consumers at the neighborhood level, allowing brands to design hyper-local marketing strategies. Create stronger connections with your customers and find new ways to market to them with our suite of CRM tools. Use Mailchimp’s audience segmentation tools and your psychographic data to improve email open, engagement, and conversion rates. In addition, your website will not automatically collect psychographic data for you, although tools like Google Analytics will help you understand your website visitors’ interests. As mentioned, several types of psychographic data variables influence buyer behavior and can be used to create your audience segments. In addition, psychographic segmentation allows businesses to create products designed for different groups of people and market to those individuals in various ways.

But the technology moves faster than legislation, and the burden of ethical judgment still falls substantially on the marketers themselves. It’s less clear that it’s good for the person on the receiving end. When algorithms deliver content calibrated to reinforce existing values and preferences, they can deepen existing worldviews rather than expose people to alternatives. The Cambridge Analytica episode showed what happens when psychographic data collection operates without oversight.

How to collect and use psychographic data with surveys: 5 steps

The interviewer should ask probing questions and encourage respondents to elaborate on their answers. Choose a method that allows the interviewer to build rapport with the respondent. To get accurate, reliable psychographic data, you will need to use multiple sources. Psychographic segmentation helps brands better understand their customers and what motivates them, but it can be more challenging to implement than other types of segmentation. It helps brands create stronger, more personalized marketing messages that resonate with customers. For example, someone who values family may be more likely to purchase products designed to make life easier for parents or children.

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Enhanced reporting and analytics capabilities provide actionable insights for optimizing talent strategies. A growing emphasis on bias mitigation and fairness in assessment design addresses evolving ethical standards. The rise of remote work and the gig economy further amplifies the need for scalable and accessible assessment tools. Generally, this connection of understanding needs and catering the same between the market brand and the product or service is essential in sectors like hospitality, etc.

Use techniques like factor analysis to discern underlying patterns, and cluster analysis to group respondents by psychographic similarities. Whether it’s tailoring a product or refining an ad campaign, pinpoint the specific category of interest. Demographics will only give you the dry facts about Meredith, whereas psychographics will give insight into her potential buying behavior. As we delve into her profile, you’ll notice psychographic segmentation examples that paint a vivid picture of her lifestyle and preferences. Merging behavioral data with psychographic data can reveal why certain touchpoints matter more to specific segments. Knowing what a customer buys offers a direct line into their preferences and priorities.

In this way, attractive messages or offers can be prepared for a specific target audience. That means that the personality traits of each person specifically influence the motivation to buy, whether it is a product or service. Tracks and remembers your preferences and helps us to improve our site based on visitor use Boost employee engagement with 20+ internal communication survey questions designed to improve workplace experience, feedback, and collaboration. A. Focus on traits that directly influence purchasing decisions, such as values, lifestyle, motivations, and benefits sought.

Generational segmentation assumes that people's values and attitudes are shaped by the key events that occurred during their lives and that these attitudes translate into product and brand preferences. Marketers using benefit segmentation might develop products with different quality levels, performance, customer service, special features, or any other meaningful benefit and pitch different products at each of the segments identified. For example, in the health industry, planners often segment broad markets according to 'health consciousness' and identify low, moderate, and highly health-conscious segments. It considers how people spend their leisure, and which external influences they are most responsive to and influenced by.

  • Pair demographic information and psychographics to identify certain age groups or income brackets that might have unique attitudes.
  • I'd recommend an annual review to stay on top of your target audience and how their preferences evolve.
  • Such businesses should market first to those who enjoy spending time with their families since a meal delivery service will free up time.
  • Recognition and interest in the lesser-known practice of psychographics is growing.

Many marketers believe that behavioural variables are superior to demographics and geographics Personality-based market segmentation for building market segments, and some analysts have suggested that behavioural segmentation is killing off demographics. While many of these proprietary psychographic segmentation analyses are well-known, the majority of studies based on psychographics are custom-designed. Psychographics is a very widely used basis for segmentation because it enables marketers to identify tightly defined market segments and better understand consumer motivations for product or brand choice. Geographic segmentation may be considered the first step in international marketing, where marketers must decide whether to adapt their existing products and marketing programs to the unique needs of distinct geographic markets. In this step, marketers are looking for a means of achieving internal homogeneity (similarity within the segments), and external heterogeneity (differences between segments).

There are several characteristics marketers can use to divide their audience into categories. You can also leverage well-known influencers and celebrities to attract more like-minded consumers to your brand. Since your marketing campaigns aren’t going to be relevant to everyone on your contact list, it’s a good idea to build audience segments based on needs, shared beliefs, online behavior, and so on. Create custom email campaigns, measure performance, and turn insights into results with Mailchimp’s email marketing tools.

Consideration phase

Navigating the Consideration Stage in the Customer Journey

Consideration stage

Metrics like page views, time on page, and bounce rate can give insights into engagement levels. Detailed case studies can serve as powerful evidence of the effectiveness of your product or service. Content tailored for the Consideration Stage should be richer and more detailed, focusing on providing the information that customers are searching for to make an informed decision. The consideration phase also provides valuable qualification opportunities, helping identify prospects most likely to convert and become successful customers. Lead scoring advancement based on consideration behaviors helps quantify movement through this phase. Tracking micro-conversions such as using interactive tools, requesting additional information, or signing up for solution-specific newsletters indicates progression.

Personalization based on user behavior is a powerful strategy used to segment and target prospects effectively. The focus shifts from broad industry education to the granular details of how the company’s solution outperforms alternatives. Information provided must clearly articulate the mechanics of the solution, demonstrating an understanding of the customer’s unique challenges. The initial phase focuses on capturing broad attention and making the audience aware that a need exists and that solutions are available. The American psychologist William Damon developed a theory that is based on Kohlberg's research.

Consideration stage

By providing comprehensive, relevant, and engaging content, marketers can build trust, highlight differentiation, and nurture leads towards the decision stage. This segmentation highlights the need for personalized approaches in the Consideration stage consideration stage. By understanding and optimizing this part of the funnel, companies can effectively guide customers toward the decision stage, and drive conversions. The consideration stage of the buyer’s journey is the phase that helps your target audience consider your product or service as an option to resolve their problem. Ads in the consideration stage should be highly personalized based on previous buyer interactions. In contrast, the decision stage is where the buyer has already evaluated the available options and is now ready to make a final choice.

Under “How to Create Effective Consideration Stage Content”

Consideration stage

Sunitha Anuraj, Director of Marketing & Client Strategy, offered a different perspective focused on implementation. The third stage addresses prospects actively evaluating solutions. The post specifies tactics including educational content, guides, webinars, Q&A engagement, and mid-funnel asset creation.

#5: Comparing You Against Your Competitors

But before you get to that final conversion, make sure you find email address according to your ICP. It’s a buyer’s journey—a path your potential clients take from being a target audience to the awareness, consideration, and decision-making stages. I've dived into the technicalities of data integration and mastered the art of crafting personalized campaigns that hit the mark. I've been immersed in the realm of data-driven marketing, turning numbers into actionable insights that fuel business growth. Pay attention to how many leads are generated during this stage and their quality, as this is a direct indicator of interest.

  • By now, the customer has gathered all the information they need about your brand — such as case studies or online reviews — and is ready to purchase.
  • This kind of insight is exactly what tracking the buyer’s journey can reveal.
  • Your buyers aren’t in the decision stage yet—that’s next, but right now they’ve only just figured out their problem and they’re still doing research.
  • ✔ What do customers appreciate about your offer the most?
  • My 25-year-old has already called dibs on this Filson.”

Measuring consideration phase success requires tracking engagement depth rather than just conversion volume. Comparison guides work exceptionally well by directly contrasting methodologies, technologies, or approaches. The decision phase follows when prospects have selected their solution approach and are now choosing between specific vendors or products.

Consideration stage

Why is Content Marketing Important In the Consideration Stage?

To make your content easy to discover, use stage-specific SEO keywords. There are multiple types of free content you can use in your email sequences to convert more people from Awareness to Consideration stage. ✔ How do buyers educate themselves on their goals and challenges? However, awareness, consideration, and decision stages are the three key ones. So let’s take a look at the conversion goals and means for every stage of the buyer’s journey.

B2B SEO: A Complete Strategy

How to Recharge Your LinkedIn Content Marketing Strategy in 2025

B2b content strategy

Explore sponsorship arrangements with complementary brands targeting your audience. Established newsletters with substantial engaged audiences create multiple revenue opportunities beyond indirect business development. While LinkedIn dominates professional B2B communication in Singapore and Malaysia, platforms like Xiaohongshu play significant roles in Chinese markets.

LinkedIn is a professional networking site, so it’s one of the most popular social media platforms among B2B businesses. Publishing high-quality blog posts can be a great way to generate organic traffic (unpaid search engine traffic). This includes readability and text length suggestions. Lots of people look for their peers’ approval (called “social proof”) before doing business with a brand. Publishing different types of B2B content helps you engage people with various needs and preferences.

Ace your B2B content marketing strategy and shine in the spotlight with these tips. Your content promotion plan could include a B2b content strategy mix of email, social media, influencer or search engine marketing. For instance, a series of video testimonials might sound good on paper, but this could be challenging if you don’t have access to a trusted, experienced video team and the budget to support the project.

Step #4: Choose from the content formats that work in B2B

Many successful B2B companies plan content quarterly, allowing flexibility for timely topics while maintaining strategic focus. Interview existing customers, survey prospects, and analyze support tickets to gather authentic insights. This approach is important because B2B buying cycles are long, as multiple people need to be convinced moving forward in the funnel. By following these steps, you will have a structured strategy to ensure every piece serves specific business objectives and guides prospects toward conversion. Now that you know all about the basics of B2B content marketing, let’s discuss the top 9 steps to create and implement an effective B2B content marketing strategy.

B2b content strategy

Step Three: Run B2B lead generation campaigns

B2b content strategy

This content was basically a mashup of different strategies from my blog posts. You don’t have to create your B2B videos completely from scratch. But you may also want to add video to your content marketing strategy. 91% of businesses now use video as part of their content marketing. And because I give readers “one-stop shopping” for learning about the topic.

The brands that invest in authentic community presence now will have a compounding advantage as AI-mediated search grows. With company page reach cratered, employee and executive content is the primary organic distribution channel on LinkedIn. This strategy pairs naturally with structured referral and affiliate marketing programs that give employees and partners a reason to share. Organic reach for company pages has cratered to around 1% of followers, down from 7% just a few years ago. Integrating CRM and marketing data ensures both teams are working towards shared growth targets. Regular reviews allow businesses to respond to market changes, refine targeting and continuously improve ROI across channels.

Creating targeted content isn't enough; you need to make sure that Reach the right people. For a LinkedIn strategy for companies, the distribution of the content changes. Now that you know the context, let's see How to create an effective content strategy step by step. You'll also learn how to combine content Top, Middle and Bottom of the Funnel, depending on your objectives, and why this platform is key to your results in 2025. From strategic positioning to content production and performance optimization, we deliver comprehensive solutions that transform LinkedIn newsletters into powerful business assets.

Most don’t pay for generative AI tools (yet)

At Hashmeta, we typically recommend starting with monthly publishing to establish consistent quality, then increasing frequency as you develop efficient production workflows and build content reserves. Your publishing cadence should also consider content production capacity, editorial resources, and integration with broader content marketing operations. Use LinkedIn’s native analytics, your existing customer data, and direct conversations to identify the specific professionals you want to reach. Instead, identify a focused angle that leverages your unique expertise and addresses specific audience needs. Before publishing your first edition, you need a solid strategic foundation that aligns your newsletter with business objectives, audience needs, and content capabilities. Join over 1,000 brands across Asia leveraging data-driven content strategies for measurable B2B growth

B2b content strategy

And while B2B is about businesses buying from each other, unlike B2C (where consumers buy from businesses), the SEO basics remain the same. SEO is one of the most important customer acquisition channels for B2B companies. Granted, you have the right tools to build your presence and empower your team to promote your company effectively.

Then, send the scenario to people that fit the profile of the persona that you created in Step #1. In fact, we created a landing page that’s optimized around that bottom of the funnel term. So if you sell tennis shoes, then you’re going to focus your marketing 100% on people that play tennis. For example, B2C sites usually go after keywords that thousands of people search for every month. Or small businesses looking for new accounting software.

  • “Imagine if everyone in your organization had a different idea of how to define ‘revenue’ or ‘profit margin,’” Robert says.
  • Effective aftercare can create loyal customers—people who purchase again and advocate for your brand.
  • Overall, the tech industry invests the highest share of time to find new leads.
  • With company page reach cratered, employee and executive content is the primary organic distribution channel on LinkedIn.

Strong SEO performance increases visibility in both traditional and AI-driven search, helping B2B brands capture high-intent users earlier in the buying journey. SEO plays a key role in improving organic traffic, reducing cost per acquisition and supporting long-term pipeline growth. Key B2B marketing trends include the rise of AI-driven search, increased investment in account-based marketing (ABM), and the growing importance of first-party data. By comparing metrics like conversion rates and CPL against industry benchmarks, marketers can refine targeting, optimise campaigns and allocate budget more effectively.

A strong WeChat content strategy is built on original, problem-solving articles, clear paths to Mini Programs for actions, and keeps conversations in WeCom. Personal chats moved to WeCom, so conversations, orders, and data stayed in company systems, while a Social CRM linked to the account sent automated welcomes and targeted follow-ups. The Official Account became a service hub with content and menus aligned to roles such as R and D engineers and procurement managers. Along with KOLs, a lot of businesses employ Key Opinion Sales (KOS) to make product experts and account managers visible and trustworthy in the feed. The company keeps client profiles; the possibility of impersonation goes down with business authentication, and connections between WeCom and internal systems make it easier to keep track of projects. On the sales side, 企业微信 (WeCom) keeps the client record with the company instead of an employee’s phone.

Twenty-one percent say it’s a low priority, and 11% don’t rate it as a priority, with 12% unsure of what will happen in 2025. Another 27% report their teams don’t formally use AI, but individual staff members may choose to use it. We asked the few marketers who don’t use generative AI tools why. Eighty-one percent of B2B marketers tell us their teams are using generative AI tools — that’s a jump up from 72% the previous year. Many people forget that and will only look at an agency invoice or the distribution spend.

Many marketers have a hard time calculating the ROI of their content initiatives because they don’t count both the creation and the distribution of their content. We asked B2B marketers what challenges their team faces while measuring content performance. Fewer marketers mention differentiating content and creating it consistently as top challenges this year compared to last (43% and 42%, respectively, this year, down from 54% for both last year). Rethink off-the-shelf metrics (because there is no shelf). Not how many people downloaded a white paper … Content creation challenges look different for B2B marketers than the previous year.

As Morning Brew’s Alex Lieberman suggests, don’t be afraid to go super niche. When we research people to feature, we look for experts who can give our readers a “secret weapon” that helps them elevate their marketing. We want our Masters in Marketing readers to feel like what they do matters — marketers are often relegated to “sidekick” roles, and we wanted to build a newsletter that was empowering and energizing. As you work through the outline below, be sure that you’ve identified and defined the roles of all stakeholders and provided space for discussion. “You control the message, but you can also learn a lot about that audience and how to cater to their needs.” If you want to keep and grow that audience, you’ve got to meet and exceed their expectations for content that’s both enjoyable and useful.

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